Aluminium / Curtain walling / Facades / Metal, Conservatories, Doors, PVC – U, Windows
£18,000 to £20,000 Per Annum
Excellent opportunity to join a successful manufacturer and installer of stunning uPVC and ultra-modern aluminium windows, doors and conservatories. As an internal trade sales person you will provide an effective trade sales service, to supply only customers, that's quick, efficient and friendly in order to achieve optimum customer satisfaction and maximise current and future sales.
Duties to include
- Drive sales in building customer relationships
- Establish sales leads with supply only customers via e-mail, telephone or face to face
- Maintain customer relationships in order to generate potential sales orders.
- Assist trade supply only customers in providing accurate information and advice on product options and variations and provide accurate quotes.
- Pursue quotes provided to supply only customers in a timely manner in order to secure sales.
- Keep accurate and detailed records of calls made and success achieved using CRM system.
- Set up new trade supply only customer accounts within Company set customer terms.
- Liaise with internal departments to ensure all changes to orders are communicated effectively and timely.
- Produce detailed and accurate manufacturing specifications using Windows Designer processing software for the production of trade supply only sales orders.
- Liaise with Dispatch to notify of customer delivery and collections and issue despatch notes.
- Provide effective verbal and written communication with trade supply only sales customers.
- Ensure that all contract administration / procedures are undertaken within required time frames.
- Resolve trade supply only customer problems in an efficient and timely manner to ensure optimum customer satisfaction.
- Ensure accurate and timely collection of payments from customers and liaison with accounts.
- Provide excellent customer service and quality service in line with standards, procedures and guidelines.
- Assist the Sales Manager in all matters relating to trade sales.
- Undertake any other reasonable tasks as required
The successful candidate will have excellent communication and interpersonal skills along with attention to detail when producing paperwork and ability to work within set procedures. Good presentation skills both written and verbal and good product knowledge.
For more information or to apply for this role contact us on 01543 897800 quoting reference MM525.