Order Processing Office Manager

Reference:

MM2213

Sector:

Aluminium / Curtain walling / Facades / Metal

Salary:

£40,000 to £45,000 Per Annum

Town/City:

Watford

Contract Type:

Permanent

Date Posted:

09/02/2021 11:36:00

Our client, a successful fabricator based in Watford, dedicated to manufacturing high quality bespoke aluminium and composite windows, doors, curtain walling, shop-fronts and conservatories are seeking a technically aware Processing Manager who can lead and motivate their team to ensure that all orders and issues are dealt with in a professional, accurate and efficient manner. Leading a small team of existing Order Processors, you will be expected to be both hands-on when the workload demands it but also be able to direct and co-ordinate the workloads of your team.                                                                             

Typical Responsibilities will include:

  • Liaising with customers and supervising and managing the processing of orders and quotations  
  • Inputting customer orders - make necessary amendments and chasing outstanding information
  • Managing daily email correspondence and sending order acknowledgements to customers and suppliers
  • Maintaining and exceeding customer service level standards with current and new customers 
  • Ensuring that all paperwork is processed accurately and in a timely fashion.  
  • Liaising with production regarding product and order lead times 
  • Managing any issues or complaints that may arise and dealing with them in a timely and efficient manner. 

It is essential that candidates have a good technical understanding of aluminium fenestration products, have knowledge of Logikal or similar glazing processing systems along with Supervisory experience. 

To apply please contact Chase Taylor Recruitment quoting MM2213.