Senior Sales and Customer Care Executive

Reference:MM3681

Sector:Sales & Marketing

Salary:£28,000 to £30,000 Per Annum

Town/City:Bedfordshire

Contract Type:Permanent

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Chase Taylor Recruitment are currently working with a very successful window and door company based in Bedfordshire who are looking to employ a Senior Sales and Customer Care Executive to join their expanding team.

Our client has been manufacturing upvc windows for over 40 years, and is known for their excellent working culture and customer satisfaction.

The role:

  • Manage Multiple accounts for our existing business team
  • Correspond with customers/clients regarding orders including, enquiries and complains.
  • Resolve complaints swiftly
  • Customer retention focus through aftercare support processing - also part of the role
  • Keep customer/clients details up to date on the company CRM system
  • Training will be provided where needed
  • Working hours are Monday to Friday 8:30am to 5pm.

The candidate:

  • Have current/recent experience working within a window and door company
  • Highly organised and efficient self-administrator. 
  • Excellent phone manner and use initiative in conversational situations
  • Have excellent customer service and communication skills
  • Be able to liaise with colleagues on all levels of the business
  • CRM experience preferred but not essential
  • Must currently reside in the UK

If you would like to find out more about this role, please contact Martyn at Chase Taylor Recruitment and quote reference number MM3681.

 

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