Service Engineer

Reference:

MM2625

Sector:

Doors, Windows

Salary:

£25,000 to £30,000 Per Annum

Town/City:

West Yorkshire

Contract Type:

Permanent

Date Posted:

05/11/2021 11:34:00

Chase Taylor have a great opportunity for an experienced Window and Door Service Engineer to join an industry-leading manufacturer based in Wakefield.

The role’s primary focus will be to be responsible for resolving any issues on site with customer’s products and finding a suitable resolution.
Role Responsibilities:

  • To be responsible for resolving manufacturing or fitting issues with their windows, doors, composite doors, patios and bi folds;
  • To provide excellent customer service;
  • To provide written documentation of the outcome of the service call detailing if a second visit is required;
  • To be responsible for ensuring quality work is always carried out;
  • To support Customer Services to assist with resolving production issues as and when required.

Applicants must have previous experience in all aspects of window, door and bi-fold manufacturing including fitting doors and windows. You will need the ability to fit any miscellaneous hardware or fittings that may be required such as handles, hinges, glazing, letterboxes etc.;

Excellent product knowledge with good problem-solving skills and the ability to identify cost efficient solutions to problems is a must as is good customer service skills with the ability to apply a calm and polite approach when dealing with dissatisfied customers.

For more information on this position, please get in touch with Guy Hobson quoting reference MM2625.