Account / Procurement Administrator

Account & Procurement Coordinator – Windows & DoorsLocation

Office-Based

Salary

Competitive Salary (DOE) + Benefits

Company Overview

Our client is a well-established supplier within the fenestration industry, specialising in high-quality uPVC and aluminium windows and doors for commercial, trade, and local authority customers.

Due to continued growth, they are seeking an Account & Procurement Coordinator to support a key local authority account while assisting across procurement, order processing, customer service, and general administration.

Role Overview

This is a varied office-based position combining:

Account management supportProcurement coordinationOrder processingCustomer service and administration

You will act as a key point of contact for a local authority client, ensuring smooth day-to-day operations from order placement through to delivery and completion.

This role suits someone highly organised with strong administrative skills, ideally with experience in the windows and doors, construction, or fenestration sector.

Key Responsibilities

Manage and support a key local authority customer accountProcess customer orders accurately and efficientlyInput and maintain data across internal systems and databasesLiaise with suppliers regarding pricing, availability, and delivery schedulesSupport procurement and purchasing activitiesCoordinate delivery schedules and provide order progress updates to customersHandle customer enquiries via phone and email professionallyMaintain accurate documentation and recordsSupport internal teams including sales, operations, and logisticsMonitor stock levels and assist with supplier coordination where requiredResolve customer queries and escalate issues when necessaryMaintain strong relationships with customers and suppliers

Requirements

Previous experience in administration, account coordination, procurement, or customer serviceExperience within fenestration, windows & doors, glazing, or construction is highly advantageousStrong organisational skills with excellent attention to detailStrong communication and customer service skillsConfident handling order processing and large data volumesProficient IT skills (Microsoft Office and CRM/order processing systems)Able to work independently and as part of a teamProfessional, proactive, and reliable approach

Desirable Experience

Experience working with local authority or social housing contractsKnowledge of uPVC and aluminium window and door productsExperience using procurement or order processing systems in construction/manufacturing environments

Package

Competitive salary (depending on experience)Pension schemeOn-site parkingCareer development opportunitiesStable and growing business within the fenestration industry