Reference:MM6489
Sector:Administration
Salary:£26,400 Per Annum
Town/City:Tamworth
Contract Type:Permanent
We’re looking for a proactive Customer Service Administrator join a successful manufacturer and supplier of a wide range of products for the construction industry.
What you’ll do
- Process orders, call-offs, quotes and customer enquiries (email & phone)
- Liaise with branches, Key Account Managers, Technical and Estimating teams
- Monitor stock, deliveries, shortages and service issues
- Produce accurate weekly/monthly reports and track KPIs
- Flag delays, resolve issues and keep customers informed
- Support continuous improvement of CSO processes
What we’re looking for
- Strong customer service and communication skills
- Highly organised with great attention to detail
- Confident using Excel and producing management reports
- Calm under pressure and able to manage a busy workload
- Self-motivated, team-focused and driven
- Comfortable working with multiple stakeholders and Teams meetings
You may also be interested in...
An established fenestration business is seeking a hands-on Service Department Manager to take ownership of its service and remedial function, covering windows, doors, conservatories, and associated products. This is a key operational role, responsible for managing ...
Salary: £30,000 to £32,000 Per Annum
Sector: Administration
Contract Type: Permanent
Town/City: Somerset
We are looking for an experienced and highly organised Bifold & uPVC Materials Controller to take full responsibility for ordering and controlling all materials required for bifold door and uPVC window and door production.
The role is focused on maintaining accurate ...
Salary: £30,000 to £35,000 Per Annum
Sector: Administration
Contract Type: Permanent
Town/City: Essex