Reference:MM6616
Sector:Production
Salary:£55,000 to £65,000 Per Annum
Town/City:Telford
Contract Type:Permanent
Are you an experienced technical professional with a strong background in fenestration, engineering, and manufacturing? We're looking for a Technical Manager to join a leading Window & Door Systems Manufacturer, providing technical support, overseeing product development projects and customer-facing solutions across the PVC-U and aluminium systems portfolio.
This is a key leadership role where you'll drive operational excellence, support customers and manufacturing teams, and play a vital part in delivering innovative, high-quality products to market.
Key Responsibilities
- Lead and manage field-based technical support services for customers across the UK.
- Deliver technical projects on time and within budget, enabling efficient manufacture of our window and door systems.
- Provide expert guidance on product application, fabrication, quality, and manufacturing processes.
- Work closely with Design, Production, R&D, and suppliers to resolve product and fabrication issues and drive continuous improvement.
- Support customers in troubleshooting technical and end-user issues, minimising business costs and enhancing customer satisfaction.
- Manage the day-to-day operation of the R&D workshop and testing facilities.
- Produce technical reports and present project updates to senior leadership teams.
- Lead, develop, and mentor technical staff through performance and development programmes.
- Champion health & safety, quality standards, and continuous improvement initiatives across the business.
- Manage annual PVC-U and aluminium material budgets and allocations.
What We're Looking For
- Formal Engineering qualification.
- Extensive knowledge of the window, door, and fenestration industry.
- Strong project management and problem-solving skills.Excellent communication skills with the ability to influence stakeholders at all levels.
- Proficiency in Microsoft Office applications.
- Commercial awareness and budget management experience.A proactive leader with a passion for innovation and continuous improvement.
This is an exciting opportunity to join a market-leading manufacturer and systems house, where you'll have the chance to shape technical strategy, influence product development, and work with some of the industry's most respected brands and customers.