Glass Estimator

We are recruiting for a successful and busy glass manufacturing company bsed in West Bromwich who are expanding their processing and estimating team. 

You will have competent I.T. and data entry skills and office experience as well as a high level of attention to detail, effective organisational and communication skills (both orally and written), and experience of providing excellent customer service.

RESPONSIBILITIES

• To collate all details to successfully submit a relevant and accurate quotation to customers within 24 – 48 hours from receipt of their enquiry.
• To check the suitability and application of the product that the customer has specified and offer a more suitable product to achieve the same result.
• To calculate costs by referring to existing customer price lists whilst achieving satisfactory margins.
• To raise an accurate quotation using industry specific order processing/estimating software and record all relevant information within CRM.
• To log and track all quotations and carry out a “follow up courtesy call” in line with company Estimators Procedures.
• Liaise with sales team to follow quotation to its conclusion.
• To work closely with the Sales Representative in identifying new prospects and customers and recording contact and progress on the CRM system.
• Maintaining adequate records, keeping an up-to-date filing system for all quotations, in line with company Estimators procedures.
• Operate a variety of standard office machines, including pc, a variety of computer software including Microsoft Office, phone, fax and photocopying machine.
• Establish and maintain effective working relationships with co-workers, supervisors and customers.
• Pursue personal development of skills and knowledge necessary for the effective performance of the role.