Technical Manager

Reference:MM6616

Sector:Production

Salary:£55,000 to £65,000 Per Annum

Town/City:Telford

Contract Type:Permanent

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Are you an experienced technical professional with a strong background in fenestration, engineering, and manufacturing? We're looking for a Technical Manager to join a leading Window & Door Systems Manufacturer, providing technical support, overseeing product development projects and customer-facing solutions across the PVC-U and aluminium systems portfolio.

This is a key leadership role where you'll drive operational excellence, support customers and manufacturing teams, and play a vital part in delivering innovative, high-quality products to market.

 

Key Responsibilities

  • Lead and manage field-based technical support services for customers across the UK.
  • Deliver technical projects on time and within budget, enabling efficient manufacture of our window and door systems.
  • Provide expert guidance on product application, fabrication, quality, and manufacturing processes.
  • Work closely with Design, Production, R&D, and suppliers to resolve product and fabrication issues and drive continuous improvement.
  • Support customers in troubleshooting technical and end-user issues, minimising business costs and enhancing customer satisfaction.
  • Manage the day-to-day operation of the R&D workshop and testing facilities.
  • Produce technical reports and present project updates to senior leadership teams.
  • Lead, develop, and mentor technical staff through performance and development programmes.
  • Champion health & safety, quality standards, and continuous improvement initiatives across the business.
  • Manage annual PVC-U and aluminium material budgets and allocations.

What We're Looking For

  • Formal Engineering qualification.
  • Extensive knowledge of the window, door, and fenestration industry.
  • Strong project management and problem-solving skills.Excellent communication skills with the ability to influence stakeholders at all levels.
  • Proficiency in Microsoft Office applications.
  • Commercial awareness and budget management experience.A proactive leader with a passion for innovation and continuous improvement.

This is an exciting opportunity to join a market-leading manufacturer and systems house, where you'll have the chance to shape technical strategy, influence product development, and work with some of the industry's most respected brands and customers.

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